We have been made aware of recent scams and deceitful attempts to obtain credit or debit card information. The automated message claims that the victim is eligible for a lower credit card interest rate. The phone number that the scammers appear to be calling from differs by only one digit from the victim’s phone number.
ISU Credit Union will never call, email or text you requesting personal information such as card numbers, rates, user IDs, passwords, etc. We do not use automated messages to offer lower rates to members.
In the event that we do need to contact you regarding your account, we may ask questions to validate your identity, but we will not ask you for complete account numbers, card numbers or online credentials.
Please call 208.235.7100 with questions or visit your local branch .
Reminder! All members who have the Rewards Plus Checking Account have free access to the identity theft protection service, Fraud Defender. Whether you were affected by this incident or not, call or come in to your local branch to learn more about this benefit.